Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by TrueInsight Marketing (“TrueInsight,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms. If you do not agree, you must not use the website.

1. Scope of These Terms

These Terms apply to:

  • Visitors to our website

  • Users accessing informational content

  • Individuals contacting us through forms, email, or other digital channels

Any services provided by TrueInsight Marketing are governed by separate written agreements, proposals, or statements of work.

2. Lawful Use of the Website

You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where applicable.

You must not:

  • Attempt to gain unauthorized access to systems or data

  • Interfere with website security, performance, or availability

  • Use the website to transmit unlawful, misleading, or harmful content

We reserve the right to suspend or restrict access where misuse or violation of these Terms is identified.

3. Intellectual Property Rights

All website content—including text, visuals, methodologies, frameworks, downloadable resources, branding, and proprietary materials—is owned by TrueInsight Marketing or licensed to us and protected under applicable intellectual property laws.

No content may be copied, reused, distributed, or modified for commercial purposes without prior written consent.

4. Personal Data & GDPR Compliance

4.1 Data Protection Framework

TrueInsight Marketing processes personal data in accordance with:

    • The GDPR

    • Canadian privacy legislation, including PIPEDA

    • Our published Privacy Policy

We act as:

    • Data Controller for website visitors, inquiries, and marketing communications

    • Data Processor where defined by contractual agreement with clients

4.2 Lawful Bases for Processing

Where personal data is collected, it is processed on one or more of the following lawful bases:

    • Consent

    • Legitimate interest

    • Contractual necessity

    • Legal obligation

Details of these bases are outlined in our Privacy Policy.

5. User Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

Requests can be submitted to:
📧 hello@trueinsight.com

We will respond in accordance with GDPR timelines and requirements.

6. Third-Party Services & Data Processors

Our website may rely on trusted third-party service providers (e.g., analytics, hosting, security, email platforms). These providers process data only under our instructions and subject to appropriate data protection safeguards.

TrueInsight Marketing is not responsible for the independent privacy practices of third-party websites linked from our site.

7. International Data Transfers

Where personal data is transferred outside the EEA or Canada, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions where applicable

  • Contractual and technical protections

8. Website Content Disclaimer

All content on this website is provided for general informational purposes only. While we strive for accuracy, we make no warranties that content is complete, current, or error-free.

Nothing on this website constitutes legal, financial, medical, or professional advice unless explicitly stated in a written agreement.

9. Limitation of Liability

To the fullest extent permitted by law, TrueInsight Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website, including loss of data, revenue, or business opportunities.

This limitation does not apply where prohibited under GDPR or applicable consumer protection laws.

10. Changes to These Terms

We may update these Terms from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the website constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada, without prejudice to mandatory consumer protection rights under EU law where applicable.

12. Contact Information

For questions regarding these Terms or your data rights, contact:

TrueInsight Marketing
📍 #370 – 7620 Elbow Drive SW, Calgary, Alberta T2V 1K2
📞 +1 403-231-8891
✉️ hello@trueinsight.com